Legal
Privacy Policy
What we collect when you contact us, why, and what we do not do with it.
This policy covers Lux Landscaping Construction LLC, trading as Lux Landscaping Construction, and this website. It explains what personal information the site collects, how it is used and how to get in touch about it.
Information you give us
The only place this site collects personal information is the estimate form. When you submit it, you send us:
- your name, phone number and email address
- the address of the property where the work would be carried out
- the service you are asking about and roughly when you want it done
- your preferred way to be contacted, and whether you have agreed to receive texts
- whatever you write in the project description
Please do not put payment card details, government identifiers or anything else sensitive into the form. It is not built for that.
What we use it for
We use what you send to answer your enquiry: to contact you, arrange a time to look at the property, prepare a written estimate, and discuss the work. If you become a customer, we keep the same details to administer the job. We do not sell your information, and we do not share it with advertisers or data brokers.
Text messages
The SMS consent box on the estimate form is unchecked by default. If you tick it, you are agreeing that we may text you about your request. Message and data rates may apply. You can tell us to stop at any time, by replying to a message or by calling or emailing us, and we will.
Who else handles it
Form submissions are transmitted and stored through the hosting and lead-handling services that run this website and our enquiry inbox. Those providers process the information on our instructions so that we can receive and reply to your message. Email you send us directly is held in our email account.
We may also disclose information where the law requires it, or where it is necessary to establish or defend a legal claim.
Cookies and analytics
This site does not set advertising cookies, does not run third-party analytics or tracking pixels, and does not build an advertising profile of you. Your browser may store ordinary technical data needed to load the pages, and our hosting provider keeps standard server logs such as IP addresses and requested URLs for security and reliability.
How long we keep it
Enquiries are kept for as long as they are useful for quoting and following up, and customer records for as long as we need them for the job and for our business, tax and legal obligations. You can ask us to delete your enquiry at any point and we will, unless we are required to keep it.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. You can also tell us to stop contacting you. Email luxlandconstruction@gmail.com or call (773) 329-3645 and tell us what you want done.
Children
This site is aimed at property owners and is not directed at children. We do not knowingly collect information from anyone under 13.
Links to other sites
Where we link to a municipal building department, a state agency or another outside site, we do not control how that site handles your information. Read their policy before giving them anything.
Changes
If this policy changes, the updated version will be posted on this page. Continuing to use the site after a change means the current version applies.
Contact
Lux Landscaping Construction LLC, Aurora, IL
Phone: (773) 329-3645
Email: luxlandconstruction@gmail.com